Contract negotiations directly in SAP Sales Cloud Live Collaboration Sales, Legal & Customer work on the contract simultaneously – tracked, commented on, versioned. Template-based & scalable Contracts from reusable modules, automatable & efficient - using SAP AI document extractor capabilties Smart Redlining Changes in a side-by-side comparison, with comments & approval logic. Customer-ready Customers can suggest changes directly in the browser – no Word, no email chaos.

Template-based Generation Smart templates with automated SAP data injection reduce manual work Access and Identity Management Roles and Permissions provided by SAP Sales Cloud Multi-stage Workflows Structured approval paths from Sales through Legal, powered by SAP BTP / SAP Sales Cloud Smart Collaboration Real-time version tracking, paragraph-level commenting, and full history for internal and external edits External Collaboration with Customer Secure portal for external feedback with comment threads, version comparisons, and paragraph-specific change tracking Digital Completion Integrated DocuSign, automatic archiving and SAP contract handover

SAP Sales Cloud The primary user interface and central hub for sales processes, account & opportunity management, and the Reply Contract Comparison Cockpit, managing roles and workflows. SAP BTP (Business Technology Platform) Serves as the middleware layer, facilitating extensions, custom applications, and providing all necessary integrations for the solution. SAP S/4HANA The core enterprise resource planning system, vital for business operations and data synchronization within the architecture. DocuSign Signature Management Integrated directly into SAP Sales Cloud to enable seamless and secure digital contract completion and signature processes.

Account and Opportunity Management Customer Information, Forecasting, Opportunity Management Contract Template Creation On-Demand Legal team creates and approves standardised contract templates with dynamic fields. Contract Draft Sales generates contracts using approved templates, supported by SAP AI in terms of previous used paragraphs External Review Customers review and comment through secure portal. Internal Alignment Multi-step workflow routes contracts to appropriate approvers with change tracking. External Review Customers review and comment through secure portal. Internal Approval Multi-step workflow routes contracts to appropriate approvers with change tracking. Digital Signature DocuSign integration enables legally binding signatures. Integration & Archiving Completed contracts automatically synced to SAP and archived in SELMS+.

❌ Today ✅ With the New Contract Platform Word templates in shared drives SAP-integrated templates with smart placeholders Legal feedback via email chains In-app comments per paragraph, version tracking - alignment in one tool Approvals unclear or undocumented Structured multi-stage workflow with audit history Customer changes via email, phone or Excel External portal for suggestions, approvals & feedback Signature process start done manually or offline Integrated DocuSign flow, tracked status in real time SAP handover done manually Auto-push of signed data into SAP & SELMS+ archive